These services are within a family orientated setting to give children and families an environment that is friendly, safe and homely. (Click one of the blue boxes below which applies to you)



This type of contact will be undertaken in a private room with a supervisor who will be in the room at all times.


The family would be allocated a room that they can access for the specified hours required. A member of staff will be in the building however not in the contact room continuously.


This takes place in the local community and is arranged in advance to ensure that it meets the needs of the children and their families. An example of Community contact would be a trip to the local park.

A contact report is an observation report based on contact between child and parent. Reports are completed by the contact worker involved in the session. Contact reports are available upon request for supervised, supported and community contacts.

Accord have access to counsellors and mediators who can support families in a group setting or individually. All counsellors and family mediators work to professional codes of ethics and ensure the utmost confidentiality with all of their clients.


Accord have family group conference specialists who can facilitate family group conferences on behalf of Local Authorities and families.

We can facilitate the picking up and dropping off of children to and from the centre. This can be undertaken by the centres transport service or by the parent/carer.


Accord facilitate regular parenting assessments, training and workshops. Providing a safe and non-judgmental space for support and advice.


Accord Offer a full range of transport services in order transport  children,young people and vulnerable adults. All transport and Escort staff have enhanced DBS's and are able to provide suitable transport to meet the referred need.


Accord are able to offer meeting space in order to faciliate vairous services for families such as conferences, family meetings and CIN meetings.

Pricing available on request

Open 6 Days A Week

Accord Family Services
Crown Lodge
Crown Lane


Tel: 020 8540 7715

Family Centre Opening Times
Mon - Wed: 10am - 6pm
Fri - Sun: 10am - 6pm
(Excluding Bank Holidays)

Telephone lines are open 10am - 4pm

The Centre is CLOSED on Thursdays

Please be aware that the times may vary depending on service required.


You can also contact us using our online contact form here

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Accord Family Services Registered No. 8932731.